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Terms and conditions

Terms of use

These Terms and Conditions of Use apply to the electrikFATbike website on which you are located. By using the page, you agree to these terms of use; if you do not agree, please do not use the page.

electrikFATbike reserves the right, at its own discretion, to change, modify, add or remove conditions from these Terms and Conditions of Use, without prior notice. .

It is your responsibility to regularly check these Terms and Conditions of Use for any changes. Continued use of the page after changes are posted will indicate that you accept and agree with the changes.

Provided that you browse in accordance with these Terms of Use, electrikFATbike grants you a personal, non-exclusive, non-transferable and limited privilege to access and use the present page.

In addition and whenever you choose to purchase one of the products made available through this page, you are also declaring that:

  • You have read and agreed to the terms and conditions presented;
  • You are 18 years of age or older;
  • Complies with legal requirements for contracting and that you will use your own means of payment;
  • You will not make fraudulent use of the website, contrary to the law or good customs;
  • That the goods purchased are not intended for trade or resale.

 

Contents

All content (text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, graphics and computer code) are owned, controlled or licensed by electrikFATbike and are protected by trade rules of copyright, patents and other trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly stated in these Terms of Use, you may not copy, reproduce, republish, upload, publish, publicly display, code, translate, transmit or otherwise distribute any part of the Site, nor Contents, to any other computer, server, website or any other medium, for publication or distribution, or for any commercial purposes, without the explicit written permission of electrikFATbike.

You may use information about electrikFATbike products, events and services purposely made available on this page for download, provided that:

  1. do not remove any proprietary notices on all copies of such documents;
  2. use such information solely for personal, non-commercial informational purposes, and do not copy or post such information to any networked computer or transmit it on any medium;
  3. do not make any changes to the information;
  4. does not make any further representations or warranties in connection with such documents.

 

Your use of the page

 

You may not use any device, program, methodology, automatic algorithm or any similar or equivalent manual process to access, acquire, copy or monitor any part of the Site, or any Content, or reproduce or in any way way, circumvent the navigational structure or presentation of the Page, or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposefully made available through the Page. electrikFATbike reserves the right to prevent any such activity.

You may not attempt to gain unauthorized access to any part or functionality of the Site, or to any other networks or systems connected to the Site, or to any electrikFATbike server, or to any of the services offered on or through the Site, through hacking, password mining or any other illegitimate means.

You may not probe, analyze or test the vulnerability of the Page, or any network connected to it, or breach security or authentication measures on the Page, or on any network connected to the Page.

You may not search, follow or attempt to follow any information about any other user or visitor to the Site, or any other electrikFATbike customer, including any account that does not belong to you. , at its source, or exploit the Page, or any service or information made available or offered by or through the Page, in any way in which the purpose is to reveal any information, including personally identifiable information, other than your own information, as provided by the Page.

You agree that you will not take any action that imposes an unreasonable or unreasonably large load on the Page's infrastructure, or systems, or networks of electrikFATbike , or any systems, or networks, connected to the Page, or to electrikFATbike. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper functioning of the Site, or with any transaction carried out on the Site, or with your use of the Site. from anyone else.

You may not forge headers or otherwise manipulate identifiers in order to conceal the origin of any message or transmission sent to electrikFATbike, on or through the Site, or any service offered, on or through the Page.

You may not pretend to be, or impersonate, another person, or imitate any other individual or entity.

You may not use the Site, or any Content, for any illegal purpose, or prohibited by these Terms of use, or to solicit the performance of any illegal activity , or other activity that infringes the rights of electrikFATbike, or others.

 

Other terms and conditions

Additional terms and conditions may apply for specific features of the Site, the terms of which are included in these Terms of Use by this reference. You agree to abide by such terms and conditions, including, where applicable, representing that you are of sufficient legal age to use or participate in such service or functionality. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Page, or for any service offered on or through the Page, the latter terms will govern the use of that portion of the Page or the specific service.

The obligations of electrikFATbike , if any, with regard to its solutions and services, are governed solely by the contracts for which they are provided, and nothing on this Page shall be used to amend such agreements.

electrikFATbike may make changes to any products or services offered on the Site, or to the applicable prices for such products or services, at any time without notice. Materials on the Page regarding solutions and services may be out of date, and electrikFATbike. makes no commitment to update the materials.

 

 

Service Availability

 The items shown on this website are available for delivery only in Portugal and Spain.  

 

Conclusion of the contract

To place an order, you must follow the online purchase procedure and click on «Pay», after which you must read and accept these Purchase Conditions. By doing so, you are entering into a purchase and sale agreement with us. You will later receive an email acknowledging receipt of your order. You will also receive an email in which we will confirm that the order has been shipped.

 

 Product Availability

All product orders will be subject to availability. In this sense, if there is any difficulty regarding the supply of products or if there are no items in stock, we will inform you immediately of the unavailability, and we will refund any amount you may have paid within 14 days.  

If the product is visible in the online store as "Sold Out", the customer can request an email alert when the product is available again. Upon receiving this alert, electrikFATbike guarantees delivery of the product to the customer within the specified time after receipt of payment for the order.

 

 Description of articles

All articles displayed on the website www.electrikfatbike.com  are described as rigorously and exhaustively as possible.

Users should pay special attention to the description of articles. In case of any doubt or clarification, please contact electrikFATbike, through our email.

Note that the type of computer used, the color settings, internet browser or others, may cause changes in the colors shown in the photographs on the website, which may therefore differ from the actual colors. In such a situation, electrikFATbike declines any responsibility for such differences.

 

Delivery

Without prejudice to the provisions regarding the availability of products, and unless extraordinary circumstances occur, we will try to send the order for the products mentioned in each Order Confirmation, within a maximum period of 5 to 10 working days from from the date of Shipping Confirmation.

The customer can monitor the status of the shipment through the platform of the carrier responsible for delivering the order. With the Shipping Confirmation, a link will be made available to the customer, allowing the tracking of the order.

From here, you can follow the entire process, from the electrikFATbike factory to delivery to the address previously indicated by the customer.

 If we are unable to meet the delivery date for reasons beyond our responsibility, we will inform you of this circumstance giving you the option to continue with your purchase, establish a new delivery date, or cancel the order with full refund of the amount paid, without prejudice to all other rights that you may have under the applicable legislation.

 

 Undeliverable

If we are unable to deliver your order, we will leave a note indicating where your order is and what to do to have it delivered again. If you are not at the delivery location at the agreed time, please contact us so that we can arrange delivery for another day. Please note that, in case of non-delivery of the product within the stipulated period, you may be charged the costs related to the storage of the products and the re-delivery attempts.

 

Shop delivery

If the customer has chosen the store delivery option, he will receive a notification from our service informing that the collection of the items is available.

The order can be collected in person (by presenting the order number and a document proving your identity) or you can appoint another person to collect your order. In this case, the nominated person will have to present the order number and a document proving their identity.

 

 Transfer of risk and ownership of the products 

The risks of the products will be borne by the customer from the moment of delivery. Without prejudice to the fulfillment of the deadlines for free termination of the contract by the consumer, subject to the conditions contained in clause 16, the customer will acquire ownership of the products when, cumulatively, (i) we receive the full payment of the amounts due in relation to them, including shipping costs and (ii) the customer has already received our email with the “Shipping Confirmation”.

 

Price and Payment

The price of each product will be that stipulated, at all times, on our website, except in case of obvious error. While we try to ensure that all prices on the page are correct, errors may occur. If we detect an error in the price of any of the products that the customer has ordered, we will inform you as soon as possible and give you the option to reconfirm the order at the correct price or to cancel it. If we are unable to contact the customer, the order will be canceled and the amount paid will be refunded in full.

We are not obligated to supply you with any product at the incorrect lower price (even if we have sent the Shipping Confirmation) if the error in the price is obvious and unambiguous and could have been recognized by the customer, reasonably, as being an incorrect price.

 Prices from www. electrikfatbike.com include VAT but do not include shipping costs, which will be added to the total amount of each purchase. Before completing the purchase, the price of shipping will be detailed in detail. 

For purchases made in Portugal, payment via Multibanco – ATM is also available.

Your card will be debited immediately, that is, at the moment you make the Purchase.
 

The invoice for the purchase made must be issued no later than the 5th working day following the moment when the tax is due under the terms of article 7 of the CIVA.

 

 

 Right of free resolution, return and refunds  

If, for any reason, the customer is not satisfied with the products, the customer may terminate the contract within 14 days of receiving the order, and the customer will be refunded all amounts paid in the meantime.< /p>

However, the costs of transporting the return of the order constitute charges on behalf of the customer. The return is always made with the same packaging, so the customer must keep the packaging for a period of 14 days after delivery of the product. Failure to comply with this condition will make the customer incur additional costs with the return of the product, due to the need to have to purchase a package that guarantees the return of the good in perfect conditions of packaging and that is previously accepted by electrikFATbike

The products purchased at www.electrikfatbike.com are products that include components subject to wear and tear, which can be seen from the very first use. For this reason, the customer cannot terminate the contract from the moment he uses the products. electrikFATbike reserves the right to refuse to return products that have evidence of having been used.

The customer will always be notified at the time of purchase of any of these goods and prior to the completion of the order of the present restrictions on the right of withdrawal.

In order to exercise his right to terminate the contract, the user may, by any means, communicate this intention to electrikFATbike namely:

  • By email to electrikfatbike@gmail.com, communicating, in any words, your intention to terminate the contract, indicating, for this purpose, the order number provided to you with the Confirmation of order. If you do not intend to terminate the contract for all items in the order, you must also specify the references of the items covered by the termination of the contract;

After receiving the contract termination request, RTE, S.A. will confirm to the customer the resolution by email, where he will inform all the procedures to be carried out by the customer.

The customer must return the item within 14 days from the resection of that email, otherwise electrikFATbike does not accept the termination of the contract, If the goods are not received by electrikFATbike in this period of 14 days, the customer will be contacted by email in order to demonstrate within 72 hours documentary evidence who returned the goods within the indicated period. If the customer does not show documents that he has returned the goods, electrikFATbike reserves the right not to accept the termination of the contract.

Refunds will be processed within 14 days after electrikFATbike receives the returned items and their quality control. 

electrikFATbike reserves the right to refuse to resect items whose return has not been previously authorized.

electrikFATbike will not accept the return of items that do not respect the procedures of the terms and conditions and return policies. Such items will be returned to the sender, to the original shipping address, at the customer's expense.

In the case of orders paid by credit card, the refunded amount will be available on the customer's card account. The refund processing time may vary depending on the credit card company.  The value of orders paid through Paypal will be refunded to the original account.

 

Privacy

The privacy policy of electrikFATbike applies to the use of this Site, and its terms are included in these Terms of use  ;by this reference. To view the electrikFATbike Privacy Policy, click here:

-  https:/ /en. electrikFATbike.com/privacy.

In addition, by using the Site, you acknowledge and agree that transmissions over the Internet are never completely private or secure.

You understand that any message or information sent to the Page may be read or intercepted by others, even if there is a special notice that that particular transmission (e.g. information card) is encrypted.

 

Cookies

The website www.electrikfatbike.com  uses cookies. To learn more about our cookie policy, click here.

 

Links to other pages and the EFB page

This Page may contain links to other independent third-party pages (Linked Pages). These Linked Pages are provided solely as a convenience to our visitors. The Linked Pages are not under the control of EFB., and EFB is not responsible for or endorse the content of such Linked Pages, including any information or materials contained in such Linked Pages. You must make your own independent judgment regarding your interaction with these Linked Pages.

 

Legal notices

electrikFATbike does not promise that the page or any content, services or functionality of the page will be error-free or interruption-free, or that any defects will be corrected, or that your use of the page will provide specific results. The page and its contents are provided on an "as is" and "as available" basis.

All information provided on the page is subject to change without notice. electrikFATbike cannot guarantee that any files or other data downloaded from the website will be free of viruses or contamination or destructive features.

electrikFATbike disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose.

electrikFATbike declines all responsibility for the acts, omissions and conduct of third parties in connection with, or in connection with, your use of the website and/or any services electrikFATbike. 

You assume full responsibility for your use of the page and any linked pages. Your only remedy against electrikFATbike for dissatisfaction with the page or any content is to stop using the page or any content. This limitation or remedy forms part of the agreement between the parties.

The above legal notice applies to any damages, liability or injury caused by any failure to perform, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, malfunction in line of communication, theft or destruction, unauthorized access, alteration, or use, whether for breach of contract, tort, negligence or any other cause of action.

electrikFATbike reserves the right to do any of the following, at any time, without prior notice:

  1. modify, suspend or cancel the use of or access to the Page, or any part of the Page, for any reason;
  2. modify or change the Page, or any part of the Page and any applicable policies or terms;
  3. interrupt the operation of the Page, as necessary to carry out routine or non-routine maintenance, error correction or other changes.

 

Limitation of Liability

Except as otherwise provided by law, in no event will electrikFATbike be liable for any indirect, consequential, exemplary, incidental or punitive damages, including loss of profit, even that electrikFATbike has been alerted to the possibility of such damage.

 

Compensation

The user agrees to indemnify and hold harmless electrikFATbike, its representatives, directors, predecessors, successors and employees for any demands, losses, claims or expenses (including expenses with lawyers), brought against electrikFATbike by a third party due to, arising out of, or in connection with your use of the Site.

 

Violation of these terms of use

electrikFATbike may disclose any information it has about you (including your identity) if it determines that such disclosure is necessary in connection with any investigation or claim regarding the your use of the Site, or to identify, contact or bring legal action against someone who may be causing harm to, or interfering with (intentionally or unintentionally) the rights or property of electrikFATbike, or with the rights or property of visitors or users of the Page, including customers of electrikFATbike.

electrikFATbike always reserves the right to disclose any information it deems necessary to comply with any applicable law, rule, legal process or governmental request.< /p>

electrikFATbike may also disclose your information when it determines that applicable law requires or permits such disclosure, including the exchange of information with other companies or organizations, for reasons protection against fraud.

 

Applicable Law, Dispute Resolution and Mediation

You agree that all matters relating to your access to the Site, including all disputes, will be governed by the laws of the Portuguese State, regardless of its conflict of laws provisions. Any claim under these Terms of Use must be filed within one (1) year after the cause of action arises.

No recovery will be required or received for damages other than expenses due, except where the relevant party is entitled to costs and attorneys' fees.

In the event of a dispute or dispute between electrikFATbike and the user, arising out of or in connection with the use of the Site, the parties shall promptly and in good faith faith, resolve any dispute.

If we are unable to resolve such dispute within a reasonable period of time (not to exceed thirty (30) days), then either party may submit such dispute or dispute to mediation.

The customer also always has the right to resort to alternative Dispute Resolution Means, being competent, in the geographical area of ​​​​the location of RTE, S.A.:  

Lisbon Consumer Dispute Arbitration Center

Address: Rua dos Douradores 106,1100-619 Lisbon
E-mail:  cicap@cicap.pt
Telephone: 218807030
www.cicap .pt

 

You can consult the updated list of Alternative Dispute Resolution Entities available under article 17 of Law no. electronic www.consumidor.pt.

If the dispute cannot be resolved through mediation and the client does not wish to resort to arbitration provided by CICAP, then the parties are free to follow any right or remedy available under applicable law

The competence to settle any dispute in Court is attributed to the Civil Instances of Lisbon, Portugal.


Rumos e Leguas Lda

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